Responsible Office: Human Resources Approved By: President's Council Approved Date: 11/1/2011 Effective Date: 11/1/2011 Category: Faculty and Staff Description/Purpose: Employee Assistance Program Procedures: Consequence: Details: Saint Francis University provides an Employee Assistance Program for all employees and their families. The program is administered through UPMC Workpartners LifeSolutions. An EAP is a job-based program with the goal of assisting employees in achieving and maintaining happy, healthy and fully productive lives both on and off the job. The EAP can help with such problems as stress, anxiety, or depression; parenting resources; caregiving support; financial and legal worries; overuse of alcohol; grief and loss; work-related challenges; making healthy lifestyle changes. EAP services are available 24-hours-a-day, seven-days-a-week and are very confidential. Appointments are scheduled at locations either at or away from the workplace at convenient times. No information is released to anyone without an employee's signed consent. They are available to you and members of your household at no cost. Consultation and problem-solving services include: short term coaching and counseling in person, by telephone, or via video; parenting resources and options for children; support for individuals caring for older loved ones; community referrals and information to address everyday concerns; 24/7 phone support for immediate help; RxWell, a mobile app that can help you improve your mental and physical health. Employees have access to free, 30-minute consultations with a licensed attorney and/or a certified financial advisor to address legal concerns; debt management, credit concerns, student loans, mortgages, retirement planning and financial hardships. An interactive website includes thousands of tools to help you and your family address most major life issues. Available resources include: skill builder courses and articles; wellness, fitness, nutrition, and emotional well-being materials; expert-led webinars on personal development, health topics, and caregiving; financial education tools and legal forms, educational information and discount offers. If a supervisor recognizes that an employee is having personal difficulties that are interfering with his/her job performance, the supervisor may provide information to the employee regarding the availability of the Saint Francis University EAP. Although a supervisor may advise an employee whose job performance is impaired to contact the EAP, the supervisor should not attempt to diagnose or assess personal difficulties that may contribute to poor job performance. Supervisors are encouraged to contact Human Resources for guidance. To access the Work-Life section of the website, go to www.lifesolutionsforyou.com, click on Login and enter your company code: UPMC. Click on the Work-Life Resources Portal under Featured resources. You can also contact LifeSolutions@upmc.edu or 1-800-647-3327 |